Shipping policy

Shipping Policy

Thank you for shopping with AUTVORA. We aim to process and deliver your order as quickly and reliably as possible.

Shipping Destinations

We currently ship to customers in the United States and Canada.

Free Shipping

We offer FREE standard shipping on eligible AUTVORA orders to the United States and Canada. There is no additional standard shipping charge at checkout for eligible orders.

Order Processing

Orders are processed after successful payment authorization. Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has shipped, tracking information will be provided when available.

Estimated Delivery

Our standard estimated delivery time is 3–5 business days.

Delivery estimates begin after the order has been processed and shipped. Delivery dates are estimates and may occasionally be affected by carrier delays, weather, holidays, customs procedures, incorrect address information, or other circumstances outside our reasonable control.

Shipping Origin

Orders are fulfilled from our United States fulfillment location in Texas.

Canada Orders

Orders shipped to Canada may be subject to applicable import duties, taxes, customs fees, or brokerage charges depending on applicable laws and carrier procedures. Unless collected at checkout or otherwise stated, such charges may be the customer's responsibility.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information.

Once an order has been shipped, we may not be able to change the delivery address.

Lost, Damaged, or Missing Packages

If your order arrives damaged or you believe your package has been lost in transit, please contact us with your order details. We will review the issue and assist with the appropriate next steps.

Order Tracking

When tracking is available, tracking information will be sent using the contact information provided with your order. Please allow time for the carrier's tracking system to update after shipment.

Contact Us

If you have questions about shipping or delivery, please contact us using the contact information provided on our website.

Company: UCAR WHOLESALE LTD
Brand: AUTVORA